Boosting Business Success One Experience at a Time

Creekside Growth Insights specializes in mystery shopping and customer experience evaluations across industries like retail, hospitality, service centers, and more. We help businesses uncover blind spots and improve customer satisfaction with reliable, actionable insights.

Why We’re Different:
✔ Honest & detailed reporting
✔ Friendly, professional evaluators
✔ Turnkey solutions tailored to business goals
✔ Supportive client communication

Who We Work With:

  1. Retail Stores

  2. Restaurants & Food Service, Bars

  3. Service-Based Businesses

  4. Hospitality & Lodging

  5. Multi-Location Businesses

Who We Work Best With

We thrive with business owners who:

✔ Want honest feedback (even if it stings a little)
✔ Care about their reputation
✔ Value improvement over ego
✔ Understand customer experience drives revenue

It’s for the owner who says:

  • “I want to know what my customers actually experience.”

  • “I care about my reputation.”

  • “I want to improve before it costs me reviews.”

  • “Growth matters more than ego.”

If that sounds like you — we’ll work well together.

Who This Is NOT For

Creekside Growth Insights is built for growth-minded business owners.
If that’s not you, that’s okay — but we may not be the right fit.

❌ Businesses That Don’t Want Honest Feedback

❌ Owners Who Blame Everyone But The System

❌ Companies That Don’t Plan to Take Action

❌ Businesses Looking for Cheap, Generic Reports

❌ Companies That Want to “Set Up” Employees

Professional mystery shopping, customer experience evaluation, and strategic insights designed to help businesses grow — authentically.

Work With Me

Let’s grow your business together.


📞 618-727-0638
📍 Southern Illinois and beyond

  • Evaluate your customer experience with real, unbiased feedback:

    • In-store visits

    • Online experience reviews

    • Competitor comparison

  • I look at:

    • First impressions

    • Staff engagement

    • Facility/brand consistency

  • You get:

    • Easy-to-understand scorecards

    • Photos & observations

    • Recommendations

    • You Sign Up / Request a Quote

    • I Plan the Shop

    • I Gather Your Reports

    • You Get Feedback + Recommendations